FAQs

1. How long will it take to recieve my order?

- Delivery times will vary depending on location, but orders will be shipped approximately 5-7 business days after purchase.

2. Where do you ship to?

- We are able to ship to the lower 48 states in the United States, as well as the United Kingdom.

3. Do you offer custom logo embroidery?

- We do! If you are looking for something truly unique, have a look through the "custom logo" section as well the "embroidery guidelines" section for more information. If you still have questions, feel free to contact us.

4. My golf club logo isn't an option when customizing my bag, what should I do?

- If your club logo isn't a part of our database and you would like it to be, you have two options. One, get in touch with us to see if we can setup an account with your club and add them to our growing list of trusted partners whom share their logo files with us. Two, pay the custom logo fee to add your club logo to our database.

5. There is a problem with my bag, what should I do?

- Returns and repairs are handled on a case by case basis.  Please get in touch with us to let us know what the problem is and we will do everything we can to make it right.

6. Do you offer any other styles of bags?

- Right now the Byron Bag is the only model of bag that we offer, but we have plans for some amazing designs in a variety of sports.  If there is a bag design that you think is unbeatable and would like us to offer something similar, let us know and we will see what we can do.

7. How much does the Byron Bag weigh?

- Approximately 5 lbs.  On average, a fully loaded golf bag will weigh anywhere from 20-30 lbs depending on how many balls, rain jackets, or shoes you manage to stuff in there.  We have been playing golf for years and have come to realize that the more space you are given, the more things you fill it with.  For that reason, our Byron Bag  is designed to give you everything you need and nothing you don't, without all that extra baggage.

8. What makes the Byron Bag so special?

- Modelled after the L8, the greatest golf bag design ever, the Byron bag is the full package.  A great design with unbeatable style and modern improvements.  A fan favorite of caddies, the Byron Bag's independent shoulder straps make it a perfect bag for one or two shoulder carrying.  The stand design offers a more stable base than traditional designs and allows for improved visibility when selecting your clubs. All of that on top of the ability to customize and have it delivered direct to your own home.

9. Are Shapland bags water-proof?

- All Shapland bags are water-resistant.  The coating on the canvas and the oiled leather give you protection from that pesky rain delay.  We recommend you treat your Shapland bag like an extension of yourself. It can handle a little bit of rain, no problem, but neither of you want to play golf in a monsoon, let alone be left out in one.  Over time the proofing on the canvas will wear and can be reapplied with wax in order to maintain the bags natural resistance to water.  See our section on Returns/Reproofing for more details.

10. Do you offer bulk order discounts?

- We would love to be the bag of choice for your team, club, or organization.  Please contact us directly to discuss how we can meet your needs.